Frequently Asked Questions

Learn Answers to Commonly Asked Questions

  • Will you bill my insurance company?

    Yes. We are approved by all major insurance companies and we work hard to make sure the insurance process is as easy as possible for you. Your insurance company may ask you to file a glass claim.

  • What kind of warranties are offered for auto glass replacement?

    Our glass suppliers are leading aftermarket and O.E.M. companies...PPG, Pilkington, Carlite, Mopar, Guardian... and offer a warranty against glass distortion. In addition to our one year guarantee on all materials, all new glass replacement is warranted for one year against defects or workmanship. Proof of purchase required. Call one of our shops for full details.

  • Do you have mobile service?

    At this time we do not offer mobile service in Clatsop County. We do have limited mobile service in Tillamook and Lincoln City and some surrounding areas. During extreme winter weather conditions and rainy weather, we will need access to a garage or shop with enough room to work and move around in.

  • How long will it take before I can drive my vehicle?

    Every job is different and the urethane products we use give a drive away time of up to two (2) hours after your windshield replacement is complete. Our certified technicians are trained in this area and will advise you on the safe drive away time required for the specific products they use to replace your windshield.

  • If I use my insurance to have my windshield repaired, will that cause my premium to go up?

    Most insurance companies do not record windshield repairs enabling you to use your insurance without the fear of a premium increase. Contact your insurance company if you have any questions.

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